What AI said about credit unions in the United States in October 2026
The complete point-in-time record: the question asked, every verbatim answer from the 6 AI models asked, and the ranking computed from them. Captured October 4, 2026; the answers are kept verbatim, and this record freezes on Oct 31, 2026.
In October 2026, Navy Federal Credit Union was the brand AI recommended most for credit unions in the United States, named by 6 of 6 AI models.
The October 2026 ranking
as captured: by AI Recommendation ScoreYour next step
Track your brand against the October 2026 field
CiteHawk tracks how the leading AI models answer the questions buyers ask about credit unions in the United States, for your brand: your rank, every answer that names you, and the sources AI cites for the brands above.
How this record was captured · 6 AI models · 12 calls
Each AI model was asked the same buyer question, once (12 calls in total):
“What are the best credit unions in the United States? Recommend the top brands or products that people actually use. Answer as if the user is in the United States.”
Captured October 4, 2026 · snapshot 42a2700f-f717-4ea2-a8ab-7f18b77d5b85 · region us
How each AI ranked them
average position per AI model, October 20265 of the 6 AI models with answers place Navy Federal Credit Union first; ChatGPT prefers Alliant Credit Union.
| Brand | Gemini | |||||
|---|---|---|---|---|---|---|
| #2 | #1 | #1 | #1 | #1 | #1 | |
| #3 | #3 | #3 | #4 | #2 | #3 | |
| #1 | #7 | #2 | #2 | #8 | #2 | |
| #6 | #5 | – | – | #3 | #7 | |
| – | #12 | #4 | #3 | #9 | – | |
| – | #4 | – | – | #6 | #4 |
Each cell is the brand’s average position in that AI model’s answers in October 2026; indigo marks each AI model’s top answer among the brands shown. A dash means that AI model never named the brand. A model’s own list can be longer than this board, so a position can exceed the number of brands ranked here.
Every captured answer
6 answers · verbatim
ChatGPTgpt-5.5-2026-04-23Read the answerHide the answer
Short answer: the best credit union for most U.S. users
If you want one easy national pick, start with Alliant Credit Union: it’s highly rated by NerdWallet and Bankrate, has easy nationwide membership, good digital banking, broad ATM access, and strong checking/savings products. NerdWallet named Alliant its Best Credit Union for 2026, and Bankrate’s 2026 list highlights Alliant for “consistently decent rates,” a large fee-free ATM network, and easy eligibility. (nerdwallet.com)
If you’re military, a veteran, DoD, or an eligible family/household member, Navy Federal Credit Union is the brand to check first. It is by far the largest U.S. credit union, with about $204B in assets and 15.5M members, and its official eligibility includes servicemembers, veterans, DoD civilians/contractors, and immediate family/household members. (cuscore.org)
Deposits at federally insured credit unions are protected by the NCUA/NCUSIF up to $250,000 per individual depositor, similar to FDIC insurance at banks. Always verify that the credit union is federally insured before moving money. (mycreditunion.gov)
My top recommendations
| Best for | Credit union | Why people actually use it |
|---|---|---|
| Best overall for most people | Alliant Credit Union | Nationwide/easy eligibility, strong online experience, competitive checking/savings, ATM rebates; frequently appears at the top of national “best credit union” lists. Alliant says if you don’t otherwise qualify, you can join through the Alliant Credit Union Foundation path. (alliantcreditunion.org) |
| Best for military/veteran families | Navy Federal Credit Union | The biggest U.S. credit union by a wide margin; strong brand trust among military households; broad product lineup: checking, credit cards, auto loans, mortgages. (cuscore.org) |
| Best open-membership big brand / credit cards | PenFed Credit Union | Huge national credit union, strong lending and credit-card lineup; its Power Cash Rewards card is a popular flat-rate cash-back option, with 2% cash back for eligible Honors Advantage members. (intelligence.forfi.ai) |
| Best member satisfaction, if eligible | SchoolsFirst FCU | J.D. Power ranked SchoolsFirst highest in U.S. credit union satisfaction in 2026 for the second year in a row; best fit for eligible California education-community members. (jdpower.com) |
| Best if you qualify in North Carolina | State Employees’ Credit Union — SECU NC | One of the largest and most-used credit unions in the country, with about $60B in assets and 3.0M members; especially relevant for eligible North Carolina public-sector/education households. (cuscore.org) |
| Best Pacific Northwest regional CU | BECU | Large, widely used in Washington and nearby areas; about $29.6B in assets and 1.6M members. Membership is open to people who live, work, worship, or attend school in Washington, and select Oregon/Idaho counties. (cuscore.org) |
| Best high-yield rewards checking hunters | Consumers Credit Union | Not as famous as Navy/Alliant, but its Rewards Checking is widely discussed because it can pay a high APY if you meet monthly requirements; Consumers says anyone can join and its Rewards Checking has advertised up to 5.00% APY, subject to requirements and rate changes. (myconsumers.com) |
| Best regional Florida pick | Suncoast Credit Union | Large Florida credit union; Bankrate’s 2026 list highlights Suncoast for no monthly maintenance fee Smart Checking, 30,000+ fee-free ATMs, and competitive share certificates. (bankrate.com) |
| Best Utah/Intermountain regional picks | America First / Mountain America | Both are among the largest U.S. credit unions by assets and members; strong branch presence where they operate. (intelligence.forfi.ai) |
| Best California mainstream regional pick | Golden 1 Credit Union | One of the biggest California-based credit unions and a practical branch-based alternative for many Californians; ranked ninth-largest by assets in Q2 2026. (intelligence.forfi.ai) |
“Actually used” biggest credit-union brands
If you mainly want brands with scale and real usage, the top U.S. credit unions by recent assets/membership include:
- Navy Federal Credit Union — about $204.4B assets / 15.5M members
- State Employees’ Credit Union — NC — about $60.0B / 3.0M
- SchoolsFirst FCU — about $37.2B / 1.6M
- BECU — about $29.6B / 1.6M
- PenFed — about $29.2B / 2.8M
- First Tech FCU — about $27.9B / 1.9M
- America First FCU — about $26.0B / 1.6M
- Mountain America FCU — about $22.9B / 1.5M (cuscore.org)
Best products to look at
- Everyday checking + savings: Alliant High-Rate Checking / Savings is the easiest national starting point.
- Military checking, credit cards, auto loans, mortgages: Navy Federal.
- Flat-rate cash-back credit card: PenFed Power Cash Rewards, especially if you qualify for the higher rewards tier.
- High-yield rewards checking: Consumers Credit Union Rewards Checking or Connexus Xtraordinary Checking, but read the debit-card/direct-deposit/ACH requirements carefully. (myconsumers.com)
- If you qualify locally: compare your local large credit union against Alliant/Navy/PenFed, especially for auto loans and mortgages, where local CUs can be very competitive.
My practical ranking
- Alliant — best default for most people nationwide.
- Navy Federal — best if eligible; biggest and most-used.
- PenFed — best large national alternative, especially for cards/loans.
- SchoolsFirst — excellent if you’re eligible in the education community.
- BECU / SECU NC / Suncoast / Golden 1 / America First / Mountain America — pick the one that matches your region and eligibility.
- Consumers Credit Union / Connexus — worth considering if you’re optimizing for rewards-checking APY and don’t mind monthly requirements.
Rule of thumb: use Alliant or PenFed if you want nationwide digital banking, Navy Federal if you’re eligible, and your best local credit union if you want branch access or a competitive auto/mortgage loan.
Claudeclaude-sonnet-5Read the answerHide the answer
Best Credit Unions in the US (2026)
Credit unions tend to beat traditional banks on fees and rates since they're nonprofit, member-owned institutions. Here's a breakdown of the ones people actually join and use, based on size, nationwide accessibility, and specific product strengths.
Biggest & Most Widely Used (by membership/assets)
- Navy Federal Credit Union – By far the largest. Navy Federal is the largest credit union in the United States and the world, based in Vienna, VA, with 342 locations, managing over $180 billion in assets, and serving over 14 million members. It's open to military members, DoD employees, and their families. It's also considered one of the three largest credit unions by assets, alongside State Employees Credit Union and PenFed.
- SECU (State Employees' Credit Union) – The second-largest credit union in the US, based in Raleigh, NC, with 275 locations, managing over $57 billion in assets and serving over 2.8 million members.
- PenFed Credit Union – The third-largest, based in Tysons, VA, managing over $32 billion in assets and serving over 2.8 million members.
- SchoolsFirst Federal Credit Union – Based in Tustin, CA, with 69 locations, managing over $31 billion in assets and serving over 1.4 million members.
- BECU (Boeing Employees Credit Union) – The fifth-largest credit union in the U.S. and the largest credit union in Washington state.
- America First Credit Union – Based in Riverdale, UT, with 120 locations, managing over $21.3 billion in assets and serving over 1.4 million members.
Best by Specific Product/Need (nationwide-accessible picks)
- Best for no-fee checking: Alliant Credit Union — Alliant covers the $5 join fee (via a donation to Foster Care to Success), and offers up to $20/month in out-of-network ATM reimbursements.
- Best for high-yield checking/savings: Consumers Credit Union (CCU) — Offers up to 5.00% APY on balances up to $10,000.
- Best for ATM access: PenFed Credit Union — Known for strong ATM access and perks like 5X points on gas and EV charging with its Platinum Rewards card.
- Best for low-interest credit cards: First Tech Federal Credit Union — First Tech covers the $8 join fee and offers a 20,000-point welcome bonus on its Choice Rewards card.
- Best for military members/veterans: Navy Federal Credit Union — Offers a 35,000-point welcome bonus plus a free year of Amazon Prime, with no join fee.
- Best for free checking (regional but strong): Bellco Credit Union — a Colorado-based credit union known for no monthly fees and a solid APY.
- Best for kids/teens: Pen Air Federal Credit Union — known for its youth-focused "Level UP" accounts.
- Best savings APY for low minimum deposits: Digital Federal Credit Union (DCU) — offers a strong introductory APY with just a $5 minimum deposit.
How to Think About "Best"
There's no single "best" credit union — it depends on what you need:
- Want the biggest network and broadest eligibility? Go with Navy Federal (if you qualify via military/DoD ties) or Alliant (open membership via a small charitable donation).
- Want the highest rates on savings/checking? Consumers Credit Union or DCU often top the charts for APY.
- Want low-fee, no-nonsense banking? Alliant or Bellco are frequently cited for minimal fees.
- **Want great credit card rewards or low APRs?
Geminigemini-3.5-flashRead the answerHide the answer
Unlike traditional banks, which are profit-driven and answer to shareholders, credit unions are member-owned, not-for-profit cooperatives. This structure typically translates to lower loan rates, higher interest yields on savings, and significantly fewer fees.
While some credit unions limit membership to specific regions or employers, many of the country's top-rated institutions have opened their doors to anyone nationwide through simple, inexpensive workarounds (like making a one-time $5 donation to an affiliated charity).
The most highly recommended credit unions in the United States are categorized below by what they do best and the specific products people actually use.
1. Navy Federal Credit Union: Best for Military, Veterans, & Families
- The Vibe: With over 13 million members, Navy Federal (NFCU) is the largest credit union in the U.S. by a massive margin. It is legendary for its world-class, 24/7 customer service and aggressive lending rates.
- Why People Actually Use It:
- Unbeatable Auto & Mortgage Loans: Navy Federal routinely beats almost every major bank and credit union on auto loan and mortgage rates.
- "EasyStart" Certificates: They often run promotional certificates (CDs) with incredibly high yields for members who set up direct deposits.
- Credit Cards: The Navy Federal More Rewards American Express® and Flagship Rewards cards are highly rated for having low APRs and great point-multiplier categories without steep annual fees.
- How to Join: You must have a connection to the military. This includes active duty, retirees, veterans of any branch, DoD civilian employees, or an immediate family member (parents, siblings, spouses, children) who is a member or eligible to join.
2. Alliant Credit Union: Best Overall Digital Experience
- The Vibe: Alliant is a fully digital credit union with no physical branches, allowing them to funnel overhead savings directly into high-yield accounts and top-tier mobile banking apps. It routinely wins NerdWallet's "Best Credit Union" award.
- Why People Actually Use It:
- Alliant High-Rate Savings: Consistently offers high-yield interest rates that rival the best online banks, with no monthly maintenance fees.
- The Alliant Visa® Signature Card: Highly popular in the personal finance community, this card offers a massive 2.5% cash back on all purchases (up to $10,000 per billing cycle) if you maintain an Alliant High-Rate Checking account with a $1,000 average daily balance.
- Excellent Mobile App: Unlike many local credit unions with clunky tech, Alliant's mobile app is highly rated, clean, and incredibly user-friendly.
- How to Join: Open to anyone nationwide. If you don't meet their geographic or employer requirements, Alliant will pay a $5 fee on your behalf to join their partner charity, Foster Care to Success, making your membership instantly active.
3. PenFed Credit Union (Pentagon Federal): Best for Financial Products & Low Rates
- The Vibe: PenFed is the second-largest credit union in the nation. While it historically focused on defense workers, it has transitioned into a powerhouse financial institution accessible to anyone.
- Why People Actually Use It:
- PenFed Pathfinder® Rewards Card: A highly sought-after travel card that offers travel points and an annual $100 domestic air ancillary travel statement credit. The annual fee is entirely waived if you have an active checking account with them.
- Top-Tier Auto Loans: PenFed is a go-to for auto financing and auto refinances, regularly undercutting traditional bank rates.
- High-Yield Savings & CDs: They consistently feature some of the most competitive certificate rates on the market.
- How to Join: Anyone in the U.S. can join. Simply open a basic savings account with a $5 deposit. No military affiliation is required.
4. DCU (Digital Federal Credit Union): Best for Starter Savings & Auto Loans
- The Vibe: Headquartered in Massachusetts, DCU is highly popular nationwide because of a couple of "killer features" that make it a favorite on personal finance forums like Reddit.
- Why People Actually Use It:
- The 6% Savings Hack: DCU's Primary Savings account famously pays a massive interest rate (historically around 6% APY) on your first $1,000. It's one of the best places in America to park a small emergency fund or starter savings.
- Low-Rate Auto Loans: DCU is incredibly popular for vehicle financing, particularly for older used cars, where they offer rates that are highly competitive compared to traditional lenders.
- How to Join: Anyone can join nationwide by making a one-time donation (usually around $10) to one of their participating partner organizations, such as Reach Out for Schools.
5. Connexus Credit Union: Best for High-Yield Checking
- The Vibe: Known for being a tech-forward credit union that consistently offers some of the highest interest yields in the banking industry on everyday deposit accounts.
- Why People Actually Use It:
- Connexus Xtrachex Checking: This account offers exceptionally high APYs (frequently beating most online high-yield savings accounts) on balances up to $25,000, provided you meet basic monthly requirements (like using your debit card 15 times or setting up direct deposit).
- How to Join: Anyone in the U.S. can join by making a one-time $5 donation to the Connexus Association during the application process.
Which one should you choose?
- If you want a primary online bank replacement: Go with Alliant. Its mobile app, fee-free structure, and high-yield savings make it a seamless transition away from traditional banks.
- If you have a military connection: Join Navy Federal immediately. Their customer support and loan pricing are virtually unmatched.
- If you are shopping for a car loan or premium credit card: Look at PenFed or DCU. Both offer incredibly strong borrowing products and credit card perks.
PerplexitysonarRead the answerHide the answer
If you want the best credit unions in the U.S. that people actually use, the strongest recurring names across major 2026 rankings are Navy Federal Credit Union, Alliant Credit Union, Digital Federal Credit Union (DCU), PenFed, and First Tech Federal Credit Union.
Here’s the most useful shortlist by real-world use case:
| Best for | Credit union | Why it stands out |
|---|---|---|
| Overall / most customers | Digital Federal Credit Union (DCU) | Investopedia names DCU its best overall pick for most customers, citing inexpensive and accessible accounts. |
| No-fee checking | Alliant Credit Union | CNBC Select names Alliant best for no-fee checking. |
| Savings APY / bonuses | Alliant Credit Union | NerdWallet highlights Alliant for savings APY and bonus offers. |
| Customer service / branch presence | Navy Federal Credit Union | U.S. News says Navy Federal has about 300 branches and is well regarded for customer service. |
| Share certificates / CDs | NASA Federal Credit Union | NerdWallet names NASA Federal best for share certificates. |
| Personal loans | First Tech Federal Credit Union | CNBC Select lists First Tech as the best choice if you need a personal loan. |
| Rewards / credit card-style value | GreenState Credit Union | Money names GreenState best for rewards. |
| Checking + savings ecosystem | PenFed | It appears repeatedly in major rankings, including CNBC, Forbes, and Yahoo Finance. |
| Military/defense community | Navy Federal / PenFed | These are consistently among the most prominent national credit unions in rankings. |
A few brand names that keep showing up in national “best credit union” lists are Alliant, Navy Federal, DCU, PenFed, First Tech, NASA Federal, Connexus, and GreenState.
If you want a practical recommendation, the best “default” choices are:
- Alliant if you want a strong online checking/savings option.
- DCU if you want the most well-rounded overall value.
- Navy Federal if you qualify and want service + branches.
- PenFed if you want a large, widely used national credit union with broad product coverage.
- First Tech if you care about personal loans or a tech-friendly membership.
Membership still matters: many top credit unions have eligibility rules based on employer, military affiliation, geography, or membership in partner groups.
If you want, I can narrow this to the best credit unions for checking, savings, CDs, auto loans, or student/young adult banking.
DeepSeekdeepseek-flashRead the answerHide the answer
There’s no single “best” credit union in the U.S. because most are regional or have membership eligibility rules. But if you want the names Americans actually use, these are the biggest, most recommended, and most useful ones depending on your situation.
Best-known / most-used credit unions
| Credit union | Best for | Popular products | |---|---| | Navy Federal Credit Union | Military, veterans, DoD civilians, and families | Flagship Rewards card, More Rewards Amex, auto loans, mortgages, certificates | | PenFed Credit Union | Military, federal employees, and many others via partner org | Power Cash Rewards card, Premium Online Savings, CDs, auto loans | | BECU | Washington state residents/workers | Member Advantage Savings, checking, auto loans, mortgages | | SECU (State Employees’ Credit Union) | North Carolina state employees, teachers, and families | No-fee checking, CashPoints ATM network, auto loans, mortgages | | Golden 1 Credit Union | California residents/workers | Checking, savings, auto loans, credit cards | | SchoolsFirst Federal Credit Union | California school employees and families | Savings, auto loans, mortgages | | First Tech Federal Credit Union | Tech employees, alumni, and open via partner org | Checking, savings, auto loans, credit cards | | Alliant Credit Union | Digital-first banking, open via donation | High-Rate Checking, High-Yield Savings, Cashback Visa | | DCU (Digital Federal Credit Union) | Digital banking, open via donation | Free checking, auto loans, credit cards | | RBFCU | Texas residents in eligible counties | Checking, auto loans, mortgages | | VyStar Credit Union | Florida/Georgia residents in eligible areas | Checking, auto loans, mortgages | | Lake Michigan Credit Union | Michigan residents, popular for rewards checking | Max Checking, auto loans, mortgages | | MSUFCU | Michigan State community and select Michigan counties | Savings, checking, auto loans | | ESL Federal Credit Union | Rochester, NY area | Checking, savings, mortgages | | Affinity Plus | Minnesota residents | Checking, auto loans, mortgages | | UW Credit Union | Wisconsin residents | Checking, savings, mortgages | | Suncoast Credit Union | Florida residents in eligible counties | Checking, auto loans, mortgages | | Redstone Federal Credit Union | Alabama residents in eligible counties | Checking, auto loans, mortgages | | NASA Federal Credit Union | Often open via partner association | High-yield savings/CDs, credit cards | | State Department Federal Credit Union (SDFCU) | Often open via partner association | High-yield savings, no-fee checking, travel cards |
Top products people actually use
- Cashback credit cards: Navy Federal Flagship Rewards / More Rewards Amex, PenFed Power Cash Rewards, Alliant Cashback Visa, DCU Visa.
- High-yield savings/CDs: Alliant, PenFed, NASA FCU, SDFCU, BECU, UW Credit Union.
- High-yield checking: Lake Michigan Max Checking, Consumers Credit Union Rewards Checking, Connexus, Alliant High-Rate Checking.
- Auto loans: Navy Federal, PenFed, DCU, RBFCU, BECU, SchoolsFirst. Credit unions often beat big banks here.
- Mortgages: Navy Federal, PenFed, BECU, SECU, SchoolsFirst, RBFCU, VyStar.
- No-fee checking/ATM access: Alliant, DCU, SECU, BECU, Golden 1.
Quick recommendations
- If you’re military/DoD/family: Navy Federal is usually the top pick.
- If you’re not military but want a national-ish credit union: PenFed, Alliant, or DCU are strong and often open via a small donation to a partner nonprofit.
- If you want the best local option: pick the largest credit union in your state or metro area — BECU in WA, SECU in NC, Golden 1 or SchoolsFirst in CA, RBFCU in TX, VyStar or Suncoast in FL, Lake Michigan or MSUFCU in MI, ESL in NY, Affinity Plus in MN, UW Credit Union in WI, etc.
- Note: USAA is not a credit union — it’s a bank/insurer — though it’s often mentioned alongside Navy Federal for military families.
Before joining, check eligibility, NCUA insurance, fees, ATM network, app quality, and current rates. Credit union rates change often, so verify the latest numbers directly.
Grokgrok-4.3Read the answerHide the answer
Navy Federal Credit Union, Alliant Credit Union, and PenFed (Pentagon Federal) Credit Union stand out as some of the most popular and highly regarded options nationwide, alongside strong regional players like SchoolsFirst Federal Credit Union.
Credit unions are not-for-profit, member-owned cooperatives that often provide higher savings rates, lower loan rates/fees, and more personalized service than traditional banks. They’re NCUA-insured up to $250,000 per depositor (like FDIC for banks). Many offer extensive shared branching/CO-OP ATM networks for nationwide access, even if branches are limited. Membership typically requires an eligibility tie (e.g., location, employer, military/family, or a small donation/association), but several top ones make it straightforward for most people.
Here are standout options based on size (assets/membership as proxies for real-world usage), expert reviews (e.g., Bankrate 2026), member satisfaction (JD Power 2026), and accessibility:
-
Navy Federal Credit Union (largest by far, ~15+ million members, $200B+ assets): Excellent choice for active duty, veterans, DoD civilians, National Guard/Reserve, and their families/households. It offers competitive rates on deposits/loans, hundreds of branches (many on/near bases), and 30,000+ fee-free ATMs. It ranks high in satisfaction (e.g., 3rd in JD Power’s study of large CUs).
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Alliant Credit Union (~1 million members, ~$20B assets): Frequently tops “best” lists for rates, low/no fees, and digital experience. Anyone can join (e.g., via a free Alliant Credit Union Foundation membership during signup if no other tie applies). It features strong High-Rate Checking/Savings options, up to 80,000+ surcharge-free ATMs, and an award-winning app. It’s largely digital but highly rated for convenience.
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PenFed Credit Union (millions of members, top 5 by assets): Open to virtually anyone in the U.S. (U.S. citizens/permanent residents; open a savings account with a $5 minimum deposit—no military tie required). It provides competitive products, a huge free ATM network (85,000+), and broad appeal, especially for military/government families alongside the general public.
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SchoolsFirst Federal Credit Union (large California-focused CU, ~1.5+ million members): Tops JD Power member satisfaction rankings (e.g., highest score of 792 in the 2026 study). Primarily for school employees, retirees, and their families in California, with strong service and rates.
Other notable mentions:
- America First Credit Union: Strong for high CD rates; eligibility tied to specific Western states (AZ, CA, ID, NV, NM, OR, UT).
- Suncoast Credit Union: High Bankrate ratings; Florida-focused with solid digital and community features.
- Regionals like BECU (Boeing Employees), State Employees’ (NC), or First Tech often rank highly for eligible members or in state-specific Forbes lists.
Popularity in practice comes from scale (Navy Federal dwarfs others), ease of joining (Alliant/PenFed), satisfaction scores, and features like competitive APYs or ATM access. Check current rates/fees/eligibility directly, as they change. Use tools like the NCUA site or CU comparison sites, and verify shared branching for in-person needs. Many allow you to join multiple CUs.
The “best” depends on your location, eligibility, and priorities (e.g., rates vs. branches vs. app). Start with Navy Federal (if eligible), Alliant, or PenFed for broad access, then compare specifics. Always confirm details on their official sites.
Answers are stored verbatim at capture and never edited. They are the AI models’ words, not CiteHawk’s, published as the primary source behind this record.
This is the current monthly record of the CiteHawk AI Index. Cite it as “CiteHawk AI Index, October 2026 · credit unions in the United States” with the URL of this page. The live ranking shows the current month; the methodology explains exactly how scores are computed.