Question 1

How does the free plan work?

Accepted Answer

Start free with a full AI visibility report on your brand, no credit card required. You will see your AI Visibility Score, competitor comparison, and where you are cited across 8 AI platforms. To monitor your brand weekly and unlock recommendations, upgrade to a paid plan (from $125/mo). Growth and Enterprise plans come with a 14-day money-back guarantee.

Question 2

Which AI platforms does CiteHawk monitor?

Accepted Answer

All 8 platforms are included on every plan: ChatGPT, Claude, Gemini, Perplexity, DeepSeek, Grok, Copilot, and Google AI Overviews. There are no platform add-ons; every plan monitors all eight. Plans differ only by prompt volume, markets, and manual-run credits.

Question 3

What does a plan NOT include based on price?

Accepted Answer

No platforms or features are withheld on cheaper plans. Every plan gets all 8 AI platforms and the full feature set: Visibility and Brand Health scores, citation analysis, competitor tracking, branded reports, alerts, and recommendations. Higher tiers simply give you more prompts, more markets, and more manual runs.

Question 4

How do prompt limits work?

Accepted Answer

Each prompt represents one search query that CiteHawk monitors weekly across all your selected AI platforms. For example, 250 prompts on the Growth plan means 250 unique queries run every Monday. Prompts can track your brand, competitors, or industry topics.

Question 5

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade at any time from your billing settings. Changes take effect at the start of your next billing cycle.

Question 6

What's included in all plans?

Accepted Answer

Every plan includes: Visibility and Brand Health scores (0-100 each), competitor benchmarking, citation tracking and gap analysis, share of voice, shareable reports, client portal, Google Sheets sync, weekly email digest, change detection alerts, AI action items, prompt discovery, and weekly automated collection.

Question 7

How does billing work?

Accepted Answer

Choose monthly or annual billing (save 15% annually). All payments are processed securely through Stripe. You can manage your subscription, update payment methods, and view invoices from your billing settings. Cancel anytime, with no contracts or cancellation fees.

	CiteHawk	Peec AI	Hall
Entry price	$125/mo	€90/mo	$199/mo
Grok tracking	✓ Included	✓ Included	✕
DeepSeek tracking	✓ Included	—	$599/mo
Claude tracking	✓ Included	✓ Included	$599/mo
Gemini tracking	✓ Included	✓ Included	$599/mo
Model version shown	✓ Every data point	—	✕
Response evidence	✓ See actual responses	—	✕
Evidencable sources	✓ Every stat, one click	✕	✕
AI agent	✓ Reads & acts on your data	✕	✕
AI recommendations	✓ 5 categories	—	✕
Data collection	✓ Official APIs	Unknown	Scraped
Shareable reports	✓ Shareable web reports	✓ Included	✕

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