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Hims & Hers

How the 8 leading AI assistants rank Hims & Hers in telehealth services.

13of 22
Hims & Hers
hims.com
Recommended by 2 of 8 assistants
Recommendation12

How each AI ranks it

average position
  1. DeepSeek
    DeepSeek
    #5
  2. Gemini
    #9

What each AI said

DeepSeekDeepSeekranked #5

This is a great question because "best" really depends on your specific needs (urgent care, therapy, chronic condition management, or prescription refills). However, based on user volume, clinical quality, and overall satisfaction, here are the top telehealth services that people actually use, broken down by category. ### 1. Best All-Around (Acute Care & General Medicine) **Teladoc Health** - **Why people use it:** It’s the industry giant, covering 90% of U.S. employers and insurers. If your health insurance has a telehealth benefit, Teladoc is likely the name you’ll see. - **Best for:** Non-emergency issues like colds, flu, sinus infections, UTIs, allergies, and skin conditions. - **Pros:** Available 24/7, board-certified doctors, prescriptions sent to your pharmacy, very high user satisfaction. - **Cons:** Can be expensive without insurance ($75–$100 per visit). Not for ongoing mental health in all plans. **MDLive** - **Why people use it:** Often slightly cheaper than Teladoc and very user-friendly. Excellent for immediate care. - **Best for:** Urgent care, dermatology (via photo upload), and behavioral health. - **Pros:** Strong behavioral health program, text-based follow-ups, widely accepted by insurers. - **Cons:** Less comprehensive chronic care management than some competitors. ### 2. Best for Mental Health & Therapy **Talkspace & BetterHelp** These are the two dominant players. People use them because they offer low-friction access to licensed therapists without the months-long wait typical in traditional practice. - **Best for:** Anxiety, depression, stress, relationship issues, and ongoing talk therapy. - **Pros:** - **BetterHelp:** More affordable subscription model ($260–$400/month), unlimited messaging, large therapist pool. Best for people who want consistent weekly or bi-weekly sessions. - **Talkspace:** Often covered by insurance (Aetna, Cigna, etc.), offers psychiatry (medication management) alongside therapy. Best if you need both talk therapy and medication. - **Cons:** Not ideal for severe/crisis mental health. Quality depends on the specific therapist you match with (you can switch easily). ### 3. Best for Prescription Refills & Lifestyle Meds (GLP-1, ED, Hair Loss) **Hims & Hers**

Geminiranked #9

Telehealth services have become an increasingly popular and convenient way to access healthcare, with many top brands offering a wide range of medical and mental health support. Nearly 40% of adults now report using telemedicine services annually. Here are some of the top telehealth brands and products that people commonly use: **Overall Top Choices & Widely Used Services:** * **Teladoc Health:** A global leader in telemedicine, Teladoc offers 24/7 virtual consultations for general medical care, chronic condition management, dermatology, and mental health therapy. It's known for its broad insurance coverage and round-the-clock availability. Teladoc Health also partners with BetterHelp for extensive mental health support. * **Amwell (American Well):** Amwell provides a wide array of telehealth services, including urgent care, therapy, dermatology, and nutrition consultations. It is recognized for its user-friendly mobile app, secure video platform, and extensive mental health services, often accepting major insurance plans. * **MDLIVE:** This service stands out for its extensive variety of treatments, covering urgent care, primary care, dermatology, and mental health. MDLIVE offers virtual visits at any time, including holidays, and can treat over 50 non-emergency conditions. * **Doctor on Demand:** Known for its 24/7 availability and diverse services, including preventive care, urgent care, chronic care management, and mental health therapy. It's also frequently used for pediatric telemedicine. * **Sesame Care Telehealth:** Often highlighted as a top overall telehealth company, Sesame Care offers urgent care, skin care, dental care, mental health, wellness, chronic condition care, women's health, pediatrics, and sexual health services. **Specialized Telehealth Services:** * **BetterHelp:** This platform specializes in mental and behavioral health therapy, connecting patients with licensed professionals through secure phone, video, or live chat sessions. * **PlushCare:** Recommended for sexual health, PlushCare also provides primary care, urgent care, and mental health services. * **LifeMD:** This service focuses on weight management, offering medical consultations, nutritional guidance, and prescription weight loss medications like GLP-1 drugs. It also provides primary care, men's and women's health, mental health support, and lab testing. * **Hims:** Primarily caters to men's health issues, including hair loss, sexual performance, anxiety, and weight management, with all assistance provided through their app. (A similar service, Hers, is available for women). * **GoodRx Care:** Offers low-cost virtual visits and online prescriptions, alongside mental health services. * **K Health:** Provides chats with healthcare professionals for a cost often less than a co-pay. * **Doxy.me:** This platform is popular among practitioners, especially mental and behavioral health therapists and counselors, for its ease of use, no-download requirement for patients, and basic free version. * **One Medical:** Offers primary care, urgent care, sexual health, chronic condition management, and mental health services, and is noted for accepting insurance. These services aim to make healthcare more accessible and convenient, often providing more affordable options for those without insurance and reducing barriers to seeking medical or mental health support.

Verbatim answers each assistant gave for “telehealth services”, captured during the monthly refresh.

How this is measured

Hims & Hers’s AI Recommendation Score (12/100) reflects how widely and often the 8 assistants recommend it for telehealth services — share of voice and mention rate, plus how often AI cites its own site. Placement is determined solely by AI recommendation data; it reflects what AI recommends and is not an endorsement by CiteHawk.

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