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Best video conferencing software, according to AI.

What the 9 leading AI models actually recommend in video conferencing software, ranked by how widely and often AI recommends each brand.

As of October 2026, Microsoft Teams is the brand AI recommends most for video conferencing software, named by 9 of 9 AI models.

First place · October 2026

Microsoft Teams

Recommended by 9 of 9 AI models when people ask for video conferencing software. The highest AI Recommendation Score on this board in the October 2026 refresh.

score
55
AI models
9 of 9
brands ranked
12

The full ranking

by AI Recommendation Score
RankBrandScore
2Zoom55
3Google Meet53
4Cisco Webex52
5RingCentral49
6GoTo Meeting46
7Zoho Meeting27
8Jitsi26
9Slack20
11Whereby14
12Skype14
12 brands ranked in video conferencing software, October 2026 refresh
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Your next step

Track your product against the 12 products above

CiteHawk tracks how the leading AI models answer the questions buyers ask about video conferencing software, for your product: your rank, every answer that names you, and the sources AI cites for the products above.

How each AI ranks them

average position per AI model

Close to unanimous: Zoom averages the top answer for 8 of the 9 AI models, but DeepSeek goes Microsoft Teams. The overall #1 stays Microsoft Teams, which wins on consistency across the AI models.

BrandChatGPTChatGPTClaudeClaudeGeminiPerplexityPerplexityDeepSeekDeepSeekGrokGrokCopilotCopilotGoogle AIGoogle AIAI ModeGoogle AI Mode
Microsoft Teams#2#2#2#2#2#2#2#2#2
Zoom#1#1#1#1#10#1#1#1#1
Google Meet#3#3#3#3#3#3#3#3#3
Cisco Webex#4#4#4#4#4#4#4#4#4
RingCentral#5#6#5#5#6#6#6–#5
GoTo Meeting#6#7#5#6#5#5#5––

Each cell is the brand’s average position in that AI model’s answers across the month's capture; indigo marks each AI model’s top answer among the brands shown. A dash means that AI model never named the brand. A model’s own list can be longer than this board, so a position can exceed the number of brands ranked here.

How this ranking is built

Every month, each of the 9 leading AI models (ChatGPT, Claude and Gemini among them) is asked the question a buyer asks, once:

“What are the best video conferencing software? Recommend the top brands or products that people actually use.”

Brands are then ranked by their AI Recommendation Score: how many AI models recommend them and how often they come up. Presence in real answers is the only input. Read the full methodology →

Sources changed: 51% new since September 2026, from 43 domains cited in the October 2026 edition. Counted as distinct source domains, pooled across the 9 AI models, from this category’s own citation record.

Questions about video conferencing software & AI

Why does AI recommend these video conferencing software?

AI models surface brands they encounter most often as authoritative answers, through reviews, comparisons, directories and citations across the web. Brands with strong, consistent presence in those sources get recommended first.

Do the AI models agree on the best video conferencing software?

Close to unanimous: Zoom averages the top answer for 8 of the 9 AI models, but DeepSeek goes Microsoft Teams. The overall #1 stays Microsoft Teams, which wins on consistency across the AI models. The full per-model splits are published in “How each AI ranks them” above.

How often is this updated?

The AI Index is refreshed monthly across all 9 AI models, so the ranking tracks how AI’s recommendations shift over time.

How do I get my brand on this list?

Run this category for your own company to see exactly where AI ranks you in video conferencing software, then improve your AI visibility with CiteHawk, the same way the brands above earned their spots.

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