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Best online banks in Australia, according to AI

What the 8 leading AI assistants actually recommend in online banks, asked as a buyer in Australia, ranked by how widely and often AI recommends each brand.

As of July 2026, ING is the brand AI recommends most for online banks in Australia — named by 7 of 8 assistants.

ChatGPTClaudePerplexityDeepSeekGrokCopilotGoogle AI
8 assistants · top 7 brands shown · updated July 2026

The full ranking

by AI Recommendation Score
RankBrandAI modelsScore
1
INGChatGPTClaudePerplexityDeepSeekGrokCopilot7 of 8
75
2
Up BankChatGPTClaudeDeepSeekGrokCopilotPerplexity7 of 8
75
3
UbankChatGPTPerplexityDeepSeekGrokCopilot6 of 8
68
4
Macquarie BankPerplexityGrokCopilot4 of 8
45
5
Bendigo BankClaudeDeepSeek2 of 8
23
6
ANZ PlusGrok2 of 8
23
7
ME BankGrok2 of 8
23

What the AIs actually said

verbatim, captured at the latest refresh
CopilotCopilotread the answer

Australia offers several top online banks that combine competitive interest rates, user-friendly apps, and innovative digital features, with Up Bank, ING, Ubank, and Macquarie being the most recommended options.

  1. Up Bank

🟢 Highlights: Up Bank is widely praised for its user-friendly mobile app, innovative features like savings “challenges,” MayBuy for planned purchases, and automatic bill prediction. It’s considered the most loved banking app in Australia, scoring 4.76/5 for digital tools and customer satisfaction. 💰 Interest Rate: Approximately 4.35% (bonus conditions apply). ⭐ Rating: 4.63/5 overall satisfaction according to Finder’s 2025 survey. 📌 Best for: Customers seeking an innovative, gamified banking experience focused on budgeting and savings 2 .

  1. Ubank

🟢 Highlights: Ubank offers a high savings interest rate, multiple savings accounts for goals-based budgeting, quick rate adjustments after RBA announcements, and desktop access in addition to mobile. Its platform also provides spending categorization and account aggregation. 💰 Interest Rate: Top savings rate around 5.10% (conditions apply). ⭐ Rating: 4.39/5 overall satisfaction, highly trusted by users. 📌 Best for: Savers looking for high interest rates and comprehensive digital financial management 2 .

  1. ING Australia

🟢 Highlights: ING provides ATM fee rebates, international transaction fee-free accounts, a competitive savings platform, and an established digital banking history backed by a major traditional bank. 💰 Interest Rate: Competitive, but requires specific account conditions for maximum bonus rates. ⭐ Rating: Recognised as one of the top digital banking providers by Canstar’s 2026 awards. 📌 Best for: Frequent travelers or those who want global accessibility paired with traditional banking reliability 3 .

  1. Macquarie Bank

🟢 Highlights: Macquarie combines high interest accounts with premium customer service, detailed transaction categorization, open banking features, and integration with accounting software for budgeting. 💰 Interest Rate: High rates without bonus conditions. ⭐ Rating: Highly rated for customer service and satisfaction; recognized for seamless digital banking experience. 📌 Best for: Customers desiring a full-service digital bank with multiple savings accounts and financial planning tools 2 .

  1. Beyond Bank (Customer-Owned Option)

🟢 Highlights: Winner of Canstar’s Customer-Owned Bank of the Year 2026, with strong digital tools, budgeting features, and account information capabilities. 📌 Best for: Customers who prefer a customer-owned bank experience with a focus on community and strong digital functionality 1 .

Key Factors When Choosing an Online Bank

App usability: Smooth navigation, transaction alerts, automated savings, and budgeting tools. Interest rates & fees: Check for bonus rate eligibility, foreign transaction fees, and ATM fee rebates. Customer support: Look for in-app chat, phone support, and responsiveness. Security: Ensure two-factor authentication, fraud monitoring, and secure login options.

For Australians, Up Bank and Ubank are highly popular for their innovative apps and high interest savings, while ING and Macquarie offer a balance of digital convenience and traditional banking features. Customer-owned banks like Beyond Bank provide excellent alternatives for those valuing community-focused banking with strong digital tools.

ClaudeClauderead the answer

Best Online Banks in Australia (2026)

Here's a rundown of the digital/online banks Australians actually use, based on current rankings and popularity:

🏆 Up Bank — Best overall for everyday banking & app experience

Up Bank, backed by Bendigo Bank, has created one of the most innovative banking experiences available in Australia, reimagining what a bank can be. It's consistently rated highly by users — the 2025 Finder Awards found that online bank Up had the best banking app, and Up bank has been named the most loved banking app this year by customers. It's especially popular with younger users: Up isn't just a bank; it's a financial assistant. Its "Kill Bills" feature predicts upcoming subscriptions, and its "Maybuy" feature encourages saving before spending, and its integration with Apple Pay and Google Pay is flawless. It is widely considered the best personal bank account in Australia for those under 40.

🏆 ING — Great all-rounder with full-service banking

ING has been a pioneer in the online banking space and continues to offer a solid experience. It's a solid pick if you want full service banking and customer service that includes home loans, credit cards and high interest with no requ

DeepSeekDeepSeekread the answer

G’day! If you’re looking for the best online banks in Australia (often called “neobanks” or digital banks), here are the top brands and products that Australians actually use. They stand out for low fees, competitive interest rates, and solid app experiences—perfect for ditching traditional big-bank fees.

1. Up Bank – Best Overall

  • Why people use it: Up has a cult following for its sleek app, budgeting tools (like “Savers” and “Round Ups”), and real-time spending insights. It’s backed by Bendigo Bank (so your money is secure up to $250k under the Financial Claims Scheme).
  • Key product: Up Everyday Account (no fees, no minimum balance). Savings rate is competitive (around 4-5% p.a. on the Up Saver, but subject to a “Savings Goal” bonus).
  • Best for: Young professionals, anyone who loves a slick app, and budgeting nerds.

2. ING Orange Everyday – Best for Savings & Cashback

  • Why people use it: ING is a long-time favourite for its “Orange Everyday” account. No fees, unlimited ATM withdrawals in Australia (even at others’ ATMs), and a strong savings rate (currently ~5.5% p.a. if you meet the monthly bonus criteria—deposit $1k, make 5+ card purchases, and grow your savings balance).
  • Key product: Orange Everyday + Savings Maximiser. They also offer a solid credit card with no international transaction fees.
  • Best for: People who want a reliable “set and forget” savings account with a big bank’s security.

3. 86400 (by NAB) – Best for Simplicity

  • Why people use it: Owned by NAB but operates as a standalone digital bank. Their app is minimalist and focuses on “spend” and “save” in one place.
  • Key product: 86400 Account (no fees, no minimum). Their “Save” account offers a competitive variable rate (around 4-5% p.a.) with no hoops.
  • Best for: NAB customers wanting a modern app, or anyone who hates complex bonus conditions.

4. ubank (formerly 86 400 + ubank merger) – Best for High-Interest Savings

  • **
Geminiread the answer

Australia's online banking landscape is thriving, offering a range of digital-first options that cater to various financial needs with convenience, competitive features, and strong mobile app experiences. These banks are regulated by Australian financial authorities, ensuring they meet strict licensing, security, and consumer protection requirements.

Here are some of the top online banks and digital banking products popular in Australia:

  • Up Bank is a mobile-first digital bank highly praised for its intuitive app, budgeting tools, and real-time transaction tracking. It's particularly popular among younger Australians and tech-savvy users focused on everyday money management and building better financial habits. Up Bank is known for features like spending categorization, savings tools, and "roundup" savings, and it has been named the most loved banking app by customers. Up Bank operates entirely online and is owned by Bendigo and Adelaide Bank.
  • ING Australia is consistently rated for its strong digital banking platform and competitive savings products. While not a digital-only bank in the strictest sense, its mobile app and online services are highly regarded for their smooth and reliable experience. ING is known for low fees, high-interest savings accounts, and strong international usability, making it attractive for those who prioritize savings growth and global access. Its "Orange Everyday" account offers zero monthly fees, unlimited ATM fee rebates in Australia, and cashback offers under certain conditions.
  • Ubank (owned by NAB) is another prominent digital bank in Australia, offering a no-fee transaction account and a well-reviewed app. It provides modern banking to over one million customers with local support available seven days a week. Ubank's Spend and Save accounts are designed for simplicity, offering high-interest rates on savings when basic deposit and spending requirements are met. It also boasts no bank account, currency, ATM, or transaction fees, here or overseas, and provides features like spending categorization and automated savings. Ubank has strengthened its offerings after merging with 86 400, integrating advanced budgeting tools and real-time insights.
  • Macquarie Bank stands out for its exceptional online banking experience, offering zero account fees, global fee-free ATM access, great foreign exchange rates, and powerful digital tools. Its transaction account automatically includes a savings account with competitive interest rates, all managed through one user-friendly app. Macquarie is ideal for travelers, investors, and anyone seeking premium banking services from their phone.
  • ANZ Plus is part of the ANZ Banking Group and focuses on modern digital banking features. It offers a well-rated app and is suitable for customers who want digital banking backed by a major Australian financial institution. ANZ Plus incorporates the technology and design principles of the former digital bank 86 400.

Other notable mentions include:

  • ME Bank, a fully online bank offering everyday and savings accounts, now owned by Bank of Queensland.
  • Revolut, which has a growing presence in Australia, offering digital banking-style services, spending analytics, budgeting tools, and multi-currency accounts, appealing to users seeking flexibility and innovation.
  • Wise (formerly TransferWise), while not a traditional bank, is a popular digital banking alternative, especially for international payments and multi-currency accounts due to its transparent fee structure and competitive exchange rates. It's often used alongside a primary bank account by frequent travelers and those with cross-border payment needs.

When choosing an online bank in Australia, consider factors such as fees, interest rates, mobile app functionality, budgeting tools, customer support, and specific features that align with your financial habits and goals.

GrokGrokread the answer

The top online (digital-first or neobank-style) options in Australia right now, based on recent awards, customer satisfaction surveys, and user feedback, are Up Bank, ING, ubank, and Macquarie.

These stand out for their strong apps, low or no fees, competitive interest rates on savings, and features like budgeting tools or cashback—exactly what many Aussies are looking for when they want to avoid traditional big-four branch banking.

Top Recommendations (What People Actually Use)

Here are the standout brands/products, ranked by frequency in reviews, awards (e.g., Finder, Canstar, Mozo), and real-user mentions:

  • Up Bank (mobile-first, backed by Bendigo and Adelaide Bank)
    Frequently wins or places highly for the best banking app and customer satisfaction. It’s especially popular with younger users for its clean interface, spending insights, “round-ups,” and budgeting tools. Many rate it as one of the most enjoyable daily banking experiences. Great for everyday use and saving goals.

  • ING (Orange Everyday account and Savings Maximiser)
    A long-standing favourite for fee-free banking, solid cashback offers on bills, and competitive high-interest savings. It’s fully digital with no branches, and users often praise the reliability and international transaction perks. It consistently ranks in top customer satisfaction lists alongside fully online players.

  • ubank (owned by NAB)
    Strong for high interest rates on savings (often among the best available), spending insights, and a well-reviewed app. It’s positioned as a modern digital offering from a major bank, making it a safe, popular choice for savers who still want some backing from a big player. Frequently mentioned in “best accounts” roundups for rates and features.

  • Macquarie Bank (Transaction Account)
    Often wins awards for overall best transaction account due to no monthly fees, earning interest on your balance (with no conditions in many cases), global ATM fee reimbursements, and no international transaction fees. It appeals to professionals and those wanting a polished digital experience with smart tools.

Other Solid Mentions

  • ME Bank — Fully online everyday and savings accounts; now part of Bank of Queensland but operates independently with good digital features.
  • ANZ Plus or Suncorp — Strong digital options with competitive everyday accounts.
  • Bank Australia — Customer-owned with a focus on ethical banking and a well-regarded app.

Quick Tips for Choosing

  • Best app/experience — Start with Up.
  • Highest savings interest + cashback — Look at ING or ubank.
  • No-fee global-friendly transaction accountMacquarie often leads.
  • All are APRA-regulated and safe (deposits protected up to $250k per account holder per ADI).

Most people use a mix—one for daily spending (e.g., Up or ING) and another for high-interest savings. Check current rates and features directly on their sites or apps, as they change, and compare via Canstar, Finder, or Mozo for your specific needs (e.g., travel, budgeting, or joint accounts). If you have particular priorities like international transfers or business use, let me know for more tailored suggestions!

ChatGPTChatGPTread the answer

Australia's banking landscape offers a variety of online banking options, catering to diverse customer needs. Here are some of the top online banks and their standout features:

Let's Settle It | Australia's No. 1 Finance Broker ING
A global bank with a strong presence in Australia, ING is renowned for its competitive interest rates and user-friendly digital services. It offers a range of products, including savings accounts and home loans, all accessible through its intuitive mobile app. (forbes.com.au)

ubank reviews | ProductReview.com.au Ubank
Operating under NAB's banking license, Ubank has transformed into a leading digital bank in Australia. It provides high-interest savings accounts, spending insights, and multiple savings goals, all through a seamless mobile experience. (dadinvestor.com.au)

Home - NS Finance Up Bank
A fully digital bank offering fee-free everyday accounts with features like instant account opening, smart spend and savings tracking, and round-up savings. Up is ideal for those seeking modern banking without the traditional fees. (mckallen.com)

People First Bank (Formerly People’s Choice), 108 Jetty Road, Glenelg, SA 5045, AU - MapQuest People First Bank
Recognized in Mozo's 2024 Experts Choice Awards, People First Bank is a customer-owned bank that emphasizes sustainability and ethical banking practices. It offers a range of financial products with a focus on community and environmental responsibility. (mpamag.com)

Commonwealth Bank Australia Beacon Sans Font Commonwealth Bank of Australia (CBA)
As Australia's largest bank, CBA provides a comprehensive suite of online banking services, including a highly rated mobile app, extensive ATM and branch networks, and a wide range of financial products. (australian.com)

When choosing an online bank, consider factors such as interest rates, fees, digital experience, and the range of products offered to find the best fit for your financial needs.

PerplexityPerplexityread the answer

If you want the best online banks in Australia that people actually use, the strongest names are Macquarie Bank, ubank, Up, ING, and Commonwealth Bank. For most people, Macquarie is the best all-round choice, ubank is the best for savings, and Up is the most popular pure app-first bank for budgeting and day-to-day spending.

Here’s the practical shortlist:

Bank / productBest forWhy people use it
Macquarie Transaction AccountBest overallNo monthly fee, no conditions, no international transaction fees, and ATM fee reimbursements; it also won the 2026 Finder award for best bank account.
ubank Save / SpendBest savings + simple bankingFrequently recommended for high-interest savings and a clean digital experience; multiple guides call it the best all-round digital bank for many Australians.
Up Everyday / SaversBest app experienceStrong budgeting tools, modern app design, and a large following among people who want a phone-first bank.
ING Orange EverydayBest cashback / travel-friendly everyday bankingWell known for fee rebates, cashback-style offers, and strong online banking; often listed among the top online banks.
Commonwealth Bank NetBank / appBest mainstream app and featuresNot a neobank, but widely used and repeatedly described as having one of the most feature-rich internet banking experiences.

If you want the top brand picks by use case, I’d suggest:

  • Best overall: Macquarie Bank
  • Best for savings: ubank
  • Best app / budgeting: Up
  • Best for cashback and fee rebates: ING
  • Best if you want a big-bank ecosystem with a strong app: Commonwealth Bank

A useful way to think about it is:

  • Choose Macquarie if you want the most complete no-fuss online account.
  • Choose ubank if your
Google AIGoogle AIread the answer

How this ranking is built

Every month, each of the 8leading assistants — ChatGPT, Claude, Gemini, Perplexity, DeepSeek, Grok, Copilot and Google AI Overviews — is asked the question a buyer in Australia asks, several times over:

What are the best online banks in Australia? Recommend the top brands or products that people actually use.

Brands are then ranked by their AI Recommendation Score— how many assistants recommend them, how often they come up, and how often AI cites the brand’s own site. This regional edition exists because AI’s answer in Australia meaningfully differs from the global ranking. The ranking reflects what AI recommends; it is not an endorsement by CiteHawk. Read the full methodology →

Questions about online banks & AI

Why does AI recommend these online banks?

AI assistants surface brands they encounter most often as authoritative answers, through reviews, comparisons, directories and citations across the web. Brands with strong, consistent presence in those sources get recommended first.

How often is this updated?

The AI Index is refreshed monthly across all 8 assistants, so the ranking tracks how AI’s recommendations shift over time.

How do I get my brand on this list?

Run a free check to see exactly where AI ranks you in online banks, then improve your AI visibility with CiteHawk, the same way the brands above earned their spots.

Scout climbing the ranking, sword in hand

Is your brand on this list?

Run a free check to see where AI ranks you in online banks in Australia, across all 8 platforms — then climb.