Medmate

If you want the best telehealth services in Australia, the most widely used and recognizable options from the results are Doctors On Demand, Qoctor, Medmate, Instant Consult, and 13SICK for after-hours care.

For a practical shortlist, these are the strongest picks:

A few useful points:

• Telehealth in Australia generally means a consultation by phone or video when a physical exam is not needed.
• If you want bulk-billed or low-cost options, comparison sites like MediCompare highlight providers such as Hola Health and Abby Health, but those listings are comparison-based rather than primary providers.
• For mental health telehealth, comparison listings point to My Mirror, Someone.Health, Talked, and Dokotela as common choices for telepsychology/psychiatry.

If you want the most straightforward recommendation:

• Best overall mainstream choice: Doctors On Demand
• Best for quick app-based GP booking: Instant Consult
• Best for after-hours needs: 13SICK
• Best for a broad online doctor platform: Medmate
• Best for a trusted dedicated online doctor brand: Qoctor

If you want, I can also rank the top Australian telehealth services by price, bulk billing, after-hours availability, or mental health support.

The most widely used and best‑rated telehealth services in Australia include Prime Medic, Medmate, Healthylife, InstantScripts, updoc, and Stigma Health, based on 2026 expert comparisons and thousands of consumer reviews.

Below is a structured guide to the top brands Australians actually use, what they’re best for, and why they stand out.

🩺 Top All‑Round GP Telehealth Services

These providers consistently appear in expert lists and consumer rankings.

Prime Medic

Highlighted as a top 2026 provider for price, speed, and features. Strong consumer feedback for fast, friendly service and easy access to medication. Good for: general GP consults, medical certificates, prescriptions.

Healthylife

Listed among top providers in 2026 comparisons. Reviewers praise excellent pricing, fast delivery, and convenience. Good for: GP consults, pharmacy-linked services, quick turnaround.

Medmate

Featured in top 2026 lists. Users report very positive experiences, especially for medication delivery and GP access. Good for: same‑day medication delivery + telehealth.

💊 Best for Prescriptions & Medical Certificates

These services are popular for quick, low‑friction access to scripts and certificates.

InstantScripts

One of the most used online script services in Australia. Offers fast access to prescriptions and medical certificates. Good for: repeat scripts, simple consults.

updoc

Ranked among the best telehealth services of 2026. Known for quick consults and easy online process. Good for: medical certificates, simple GP needs.

ConsultNow

Users report instant medical certificates without needing a call. Good for: fast documentation when sick.

❤️‍🩹 Best for Sexual Health & Reproductive Health

These providers specialise in discreet, focused care.

Stigma Health

Highly praised for prompt service and quick communication. Good for: STI testing referrals, sexual health consults.

Kin Fertility

Specialises in reproductive health and contraceptive pill subscriptions. Good for: women’s health, ongoing contraceptive management.

PrEP Health

Bulk‑billed sexual health screening and PrEP access. Good for: HIV prevention, regular screening.

🧠 Best for Mental Health Telehealth

Talked Therapy Platform

Award‑winning in 2026 with excellent user reviews. Users highlight ease of use and Medicare/private health rebates. Good for: psychology sessions, therapy continuity.

🏥 Other Notable Providers Australians Use

These services appear frequently in consumer reviews and comparison lists.

Hola Health — listed in top 2026 providers. Private Medical — included in expert comparisons. NextClinic — praised for fast callbacks and caring doctors. Pilot / Youly — popular for men’s and women’s health programs. Simple Online Doctor — known for quick, inexpensive service. Doctor Help Telehealth — straightforward, professional consults.

✅ Quick Comparison Table (Top Picks)

Provider | Best For | Why It Stands Out Prime Medic | General GP | Fast, friendly, highly rated 2 Medmate | GP + medication delivery | Very positive user reviews, fast fulfilment 2 Healthylife | Affordable GP care | Excellent pricing, fast delivery 2 InstantScripts | Scripts & certificates | Quick, widely used 1 updoc | Certificates & simple consults | Top‑ranked in 2026 1

If you want, I can also recommend the best service for your specific needs (e.g., scripts, mental health, chronic conditions, women’s health).